1300 806 258
Monday - Friday
8am - 8pm

extra support for your patients

We offer participants free and confidential telephone-based advice. Our health coaches will support participants to make lifestyle changes regarding:

  • Healthy Eating
  • Physical activity
  • Achieving and maintaining a healthy weight
  • Gaining a healthy amount of weight during pregnancy
  • Reducing risks for adults at high risk of Type 2 Diabetes


Through regular contact, advice and coaching, participants can achieve a healthier, more physically active lifestyle.

Systematic reviews have confirmed that telephone-based interventions are effective in:

  • increasing physical activity
  • improving nutrition
  • reducing weight

Interventions have been effective in the short to medium term (3 – 6 months), across different populations, in a range of settings, and using different modalities.

Launched in February 2009 as part of New South Wales’ response to the Australian Better Health Initiative, the Get Healthy Service for South Australians is funded by SA Health. Advice is consistent with the National Physical Activity Guidelines and the Australian Guide to Healthy Eating.

Access a range of promotion resources that can be downloaded, printed and ordered in bulk.

Significant investment is made into the ongoing evaluation and quality improvement of the Get Healthy Service. Take a closer look at our participant outcomes.

Start a healthy discussion

One in two Australians are overweight. Obesity predisposes people to developing a range of chronic diseases including:

  • Type 2 Diabetes
  • Stroke
  • Cardiovascular Disease
  • High blood pressure
  • Atherosclerosis
  • Sleep Apnoea
  • Gall Bladder Disease
  • Polycystic Ovary Syndrome
  • Gout
  • Some cancers

Why refer to the Get Healthy Service? Referring your patients to the Get Healthy Service has numerous benefits, including:

  • Improved outcomes that complement patient care;
  • Visible contribution in reducing the health care burden in Australia;
  • Healthier community with better chronic disease management;
  • Focus on prevention & early intervention;
  • Easy access & referral systems in place; and
  • Effective evidence-based, high quality primary prevention.


Participants receive:

  • Their own personal health coach
  • 10 free coaching calls
  • Support to make changes over 6 months
  • An information booklet that provides additional information to support participants to achieve their goals
  • A coaching journal to record goals and actions
  • Access to a website where participants can track their goals and progress
  • Get Healthy in Pregnancy - A service for pregnant women to help them manage pregnancy weight gain
  • Three additional calls for those people (all Aboriginal or Torres Strait Islander adults, or other adults 40 years or more) who score 14 or more on the AUSDRISK tool


To be eligible for the Service, the participant must be:

  • Over the age of 18 years and
  • Be a resident of New South Wales, South Australia, or Queensland.

To ensure that the participant is suitable for the ongoing coaching component of the Service, a number of screening and assessment questions are asked. This screening and assessment process asks about:

  • Any recent hospitalisations,
  • Chronic conditions,
  • Illnesses relating to the heart, lungs or brain,
  • Physical conditions, including pregnancy,
  • Mental health considerations and
  • Special dietary considerations.

If these questions highlight any potential risks, the participant is referred to their General Practitioner to obtain medical clearance prior to taking part in the program.

MEDICAL CLEARANCE – General practitioners

Some participants will require a medical clearance to participate in the Service.  As a General Practitioner, you may be asked to determine whether your patient is:

  • Suitable for the Service.
  • Suitable for the Service with some considerations.
  • Not suitable for the Service.

You are also encouraged to refer any patient you think would benefit from the Get Healthy Service. Simply complete a relevant General Practitioner Referral Form available below and email or fax it to the Get Healthy Service (see contact details on the form).

With the participant’s permission, you will be kept informed of your patient’s progress with the provision of reports from the Service at three and six months.

General Practice Referral Form

REFERRAL FORMS – Health Professionals

A referral form for the Get Healthy Service is also available for Health Professionals. Simply complete the form available below and send it to us by fax or email (see contact details on form). 
 These forms do not include the medical clearance process. Medical clearance may still be required from a General Practitioner.

Health Professional Referral Form


Contact Us
1300 806 258
Fax: 1300 013 242

  • michael t small


    • Get Healthy Graduate

    "My Get Healthy appointments are like a call from my conscience, asking me what I have been doing and suggesting ways for me to improve my health"

  • joanne-profile.png


    • 53 Years Old
    • Get Healthy Graduate

    "Joanne didn't really know what a healthy diet was until she joined Get Healthy"

  • fadzai small


    • Get Healthy Graduate

    "Now, I’m much more active – I have more energy and I’m really eating so much better. I can play with my kids without getting tired."

  • laurel-small.png


    • 50 Years Old
    • Get Healthy Graduate

    "One thing my health coach taught me was about calories, I am now very mindful of calories as well as 5 servings of fruit and vegetables... it's been a great learning experience."

  • michael-profile.png


    • 38 Years Old
    • Get Healthy Graduate

    "Michael's Get Healthy coach helped him to find ways to include more exercise in his daily life."

  • joy and jen small

    Jen & Joy

    • Get Healthy Graduates

    "Joy and Jen know that participating in Get Healthy together made it more fun for them and would recommend it to others. They are confident that they can maintain their new healthy lifestyles but know that they get more help from Get Healthy again if they need."

  • parminder small


    • 33 Years Old
    • Get Healthy Graduate

    "It was very hard to start but once you do it's too easy and now it's become part of my everyday life."

  • ian-small.png


    • 58 Years Old
    • Get Healthy Graduate

    "I have gone from being an overweight guy who didn't exercise, to now where I consider myself very fit, very healthy. This has turned my life around!"

  • naser small


    • Get Healthy Graduate

    "Regular conversations with his Get Healthy coach were key to increasing Naser's motivation to make changes to his diet to improve his health."

  • wendy small


    • 41 Years Old
    • Get Healthy Graduate

    ""We do a lot more as a family now, especially with the kids... I am not embarrassed to get into a swimming costume, I feel more comfortable""

  • roger-small.png


    • 56 Years Old
    • Get Healthy Graduate

    "It was very good having that person, it gave you some motivation and justification because if I hadn't done the right thing I was honest and told her, she didn't judge."

  • elizabeth-small.png


    • 63 Years Old
    • Get Healthy Graduate

    "My husband eats a lot better, not a lot of junk, but if he indulges I can say no and not let it worry me which makes me feel better in myself."

Your FREE Health Coach! GET STARTED NOW 1300 806 258
Monday - Friday
8am - 8pm
Announcement icon

COVID-19 update: SA Get Healthy Service is open Monday to Friday, 8am until 8pm